british airways not issuing refunds

Heres how to get free help. A few thousand dollars at stake. is this applicable for credit card booking? Fantastic! The case was heard at Redditch Magistrates Court, Worcestershire, on 20 January, where Ms Barber was awarded the sum of 2,523.42 to cover flights, interest up to the date of judgment and costs. Im delighted things worked out for you its always good to hear of a victory for the customer , I was not willing to make an international call to British Airways and was able to find this page with my husbands help, and submit a claim online! Thank you so much. Select Accept to consent or Reject to decline non-essential cookies for this use. Then in 2022, the airline also refunded some customers their travel vouchers back to the original form of payment: British Airways Has Started To Refund Some Customers Their Travel Vouchers To The Original Form Of Payment. It worked for me at least i hope it did?! I would like to know normally how much do they give the refund ? British Airways Is Now Issuing Some Refunds Within 24 Hours 6 Bonvoy Points/dollar at Marriott properties worldwide An annual free night certificate (worth 35,000 points) every account anniversary 15 elite night credits each calendar year Earn 1 elite night credit for every $5,000 spent No foreign transaction fees I hope it went through ok, no email as yet but took a screen shot of the page. British Airways has taken two steps to get around this problem. It looks like your flight wasnt canceled after all. Very chatty and helpful. This option has been turned off by BA so teh work around does not now work. You are a life saver thank you so much! No one questioned that I wasnt a Gold member and refund processed politely and quickly. If you need further assistance obtaining a refund from your travel agent or tour operator, please contact us directly. Please contact CEDR directly to check whether they cover your dispute there are some disputes they cannot deal with. Do I have to repeat again fill out the form later? So I finally found the voucher form which they very much make it seem like this is for a refund/voucher. Im puzzled as to why its working for some and apparently not others. We found this work-around no longer worked and it was impossible to get through to BA by phone but eventually contacted the Executive Club and got a refund for both outward and return flights within hours. London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. If you're delayed at your final destination by more than 3 hours and that delay arises from causes within our control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures) you can. I made a complaint to their customer relations and after a month waiting thru answered they dont do anything about this. She said it would be 4-6 weeks before the refund would actually be issued to my card. Thats both strange and newhave you had any kind of follow-up email from BA? I dont think it is working now. If I can get more people their refunds.I think that is the ideal outcome, she said. Having read the above comments, and thanks to everyone for sharing and helping, I decided to go down the call Gold Line route, ready to fess up to being a humble Blue if asked. I will update this post when I receive the refund. Ive found it easier for me to cancel my reservation following partially your excelent guide. . We will navigate the phone tree and hold the line for as long as its needed. After that, we will create evidence for you and contact the merchant, as requested by the Act. Ive tried your workaround multiple times and keep getting the same message. Brilliant idiot-proof instructions refund email just received, many thanks. pure scum. They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. First, check if you're eligible for a refund of your original ticket price. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. Non-refundable tickets stay non-refundable. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. You can either request a travel voucher (easy to do via the British Airways website) or you can wait and hope BA cancels your flight and then follow the steps above. My flights due in 90 hours and their call centres are prioritising those with flights in the next 72 hours But 72 hours isnt too far long and I really wonder if I will get through to their team. Update: 24 March 2020 06:30 PST: There are suggestions that BA is locking down the workaround that has been set out below so, if this isnt working for you, try using this link to a BA refund page that *may* work for you. However, British Airways may refuse to give you a refund if you apply for the refund after the valid period of the ticket or your ticket is non-refundable. Think of yourself first because you dont matter to these companies! Id really like to be able to give you some good news here but I cant. I took screen shots of both the application and their website response. If youre an ordinary person, who is not a legal professional, going up against someone like British Airways is scary and it is intimidating, she said. Does this give a full refund or just taxes and fees? Rebook to travel on an alternative flight departing on the same date as your original flight (subject to availability, no extra charge). Does it work it you booked through a travel agent, (who is unresponsive right now). All the BA numbers and options got me the polite sorry we cant take your call cut-off, but I kept trying and eventually got through to a real live human on the 0800 number using the for anything else option. He did put me on the refund queue, which will take 1-2 weeks to complete. Same the link worked and presented the form. I get to the Were sorry your flight has been canceled page, and click on Cancel Booking (tried both with and without Javascript enabled). Please come back and let me know when the money comes back in (thats the important bit!). My return flights from Abu Dhabi to London were cancelled. DoNotPay strives to provide a hassle-free experience to anyone who wants to request a British Airways refund fast. 30 March 2022 British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic may now be able to get cash refunds following a U-turn by the airline. My flight is from France to Malaysia, worth of 630Euros. Has anyone actually received a refund from BA? Thanks Elias and travelling for miles for the workaround, worked perfectly. Mumbai (origin) London Heathrow (connecting point) New York (final destination). Luckily, this post is about just that. How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! Telephone 02032500145 There is no doubt that British Airways are deliberately flouting the regulations on refunds by making it almost impossible to obtain a cash refund for a cancelled flight. It is not the bank advertisers responsibility or any other advertisers responsibility to ensure all posts and/or questions are answered. However, no email received. Unfortunately I fell to their trap when clicking on refund button back in March and applied for a voucher by mistake. Once You accept the voucher thats it. Brilliant, it seemed to go through, will wait and see. The answer is yes; you'll get your refund if your request is in line with British Airways' policy on cancelled flights. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could. [emailprotected]. Passengers do not need to take any specific action. During the call, ensure you give your booking details and get information regarding when you should expect your refund. Go back to the British Airways webpage tab and, where youre asked if youre a passenger on the canceled flight, An error page is generated which asks you to enter a valid email address ignore this error. Find the Chargeback Instantly product on DoNotPay. Passengers have found it difficult to contact BA to use them. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! On the page thats now on your screen change the JavaScipt option from allowed to blocked using the slider button on the right. Is this the case? What Issues Can I Expect When Requesting a Refund from British Airways? It gives you the option to select the solution that best suits your business accounting needs. Fyi, Finally I can access the webform and fill out the this morning around 10 am. I was so outraged by BAs deceitfulness that i closed down the website with a view to contacting BA by telephone. Choose the currency you used when paying for the ticket. Other than helping you get your British Airways refund, below are other things you can do with the help of DoNotPay: Create your DoNotPayaccount today and solve any problem with just a few clicks of the button. This will be the last time I used British AirwaysI learnt the lesson. 4- Today 1/5/2020, I received a full refund Hurray!! But British Airways canceled my flight. Find many great new & used options and get the best deals for British Airways Boeing 767 Issue 5 Safety Card at the best online prices at eBay! Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. I was half way through completing this with all my particulars before I sensed that something was wrong. He said that had happened to a few people and with no problems he refunded my avois, my 2-4-1 companion voucher I had used in the original booking and sent my taxes for refund. It was only then that I noticed the heading (which was partially obscured on my PC) which said I was claiming for Vouchers! Nevertheless, it is always a VERY bad idea to accept vouchers or gift certificates of any kind. https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently.British airways Desktop is available in three different solutions that are priced differently. Please check their website here for contact details. I tried the gold line but its a dead end. Or, cancel your booking and claim a refund (incl. It most certainly does. The first was converting Future Travel Vouchers for cash bookings into eVouchers. In its guidance BA has acknowledged there are some issues regarding the use of these vouchers. Every. Not good. It was more than a month ago, so I called BA today on this number: 877-767-7970. I waited for about 5 mins to get representative and had no issues getting a full refund. Select Option 3, Anything Else. Ill sit tight until they cancel the flights. No mention of an admin fee either I recommend this option. A, Our return flight was cancelled. Use this form to log in to your account or to create an account for the British Airways executive club. Otherwise, probably not. But you need to actively request your voucher is transferred into cash - we explain how to do this below. Hi, i have very similar experience with Qatar Airways. You can file the claim by completing the form on the website. My May 15 flight YVR to LHR was cancelled by BA a while back. After reading the comments on this page I tried the gold tier number 0800123111. Not sure what to do now. Its been two days and still no confirmation email from BA. Alternatively, you can send your complaint to CEDR using the European Commissions online dispute resolution form Representing herself, Ms Barber took BA to court and won a full refund. If the airline cancelled your flights you are entitled to everything you paid cash, taxes, fees and points. Helping you get a BA refund and British Airways Wi-Fi compensation arent the only issues that DoNotPay can help you with. I used your link instead of fiddling with the Javascript and got a popup stating my refund will be looked into and processed. Thank You! No option for a refund now. Many many thanks! Things seem to have slowed down since then and I know people who filed for refunds 2 days ago who still havent received emails. Thanks for sharing British Airways has said there is "no way" that vouchers can be issued without customers requesting them. Am I ok to click the cancel booking button? You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. Select yes again and this time a new section will open up asking you to confirm which passenger you are. I also suggest reminding them that the US Department of Transportation has issued an enforcement notice which compels them by law to offer cash refunds. Money refunded. Adrian, thank you very much for this post. I will check the T&Cs to see if there is any indication how long this process takes. Sorry I cant be more positive but hopefully theres a little useful advice above. Same thing. If your flight is delayed for 5 hours or more, you can get a refund for the parts of your journey you did not fly. Hello ! I think I shall do the same. thanks so much in advance for your help! For any accountant this software is easy to learn as . Can I ask at what time did you call? I received a confirmation email the same day. BA offered a refund in the form of travel vouchers but Ms Barber wanted her money back. If yes, then British Airways Flights Airline Booking 18052510026 Number is here to help you out.British Airways Flights Airline is a leading U.S based carrier that has been helping travelers for decades now. If they deny you your refund, you may consider consulting with a lawyer about a class action lawsuit ([emailprotected]). British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. Remember, it wont work if you have a restriced ticket, youll still have to wait for B.A to cancel. I so pleased that I stumbled onto your site. Well is started filling it out and I got suspicious and clicked back. Avois and 2-4-1 companion voucher were back in my account in about 10 mins. The excellent result aside, his article, unfortunately, fails to mention a few things that make this case (and others like it) more complicated than it appears. The facts were clear: You received an email from British Airways that said, Were sorry your flight has been canceled due to operational constraints. And you sent that email to the airline when you requested your refund. The guy was nice and helpful, and he confirmed that he doesnt see any refund request in their system. By using ba.com you agree to the use of cookies. Sit back and relax while we do the work. Also its TRUE, they scamming everyone. Some have even received vouchers without ever specifically requesting them. Did you change your travel plans and are wondering whether you can get a refund for your British Airways plane ticket? You can update your choices at any time in your settings. This article originally appeared onChriselliotts.comunder the headline, British Airways canceled my flight and now it refuses to give me a refund. Anyone have/had this issue.. What is the solution. Is your flight delayed three hours before the departure? rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. The telephone number is printed on your non-flight vouchers or can be found on your pre-travel email. Enter the booking reference number in the relevant field. Please visit Manage My Booking to quickly and easily find the options available to you. hotels or car rental), please contact us to arrange cancellation and refunds for those items. A woman who represented herself in court using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. Theres a saying that says that desperate times call for desperate measures, and a number of airlines appear to be taking that saying very literally as they blatantly attempt to circumvent laws that dictate that passengers are due a refund if an airline cancels their flights. The below applies to delayed or cancelled connecting flights that are booked together under the same booking reference, e.g. Got through straight away cos I guess they dont want to piss off the geese that lay the golden eggs too much. Once payment has been made, we will email you to notify you of the payment. [] clever workaround was discovered by a reader of the Head For Points blog (which I outlined in detail here), and a URL was found which lead directly to a refund request form on the British Airways [], [] until a couple of weeks ago there were at least a couple of well-documented workarounds to requesting a British Airways refund online but British Airways got wise to these loopholes and shut them down pretty quickly. 4 working days have gone by, but still dont see a refund. No, once you have accepted a voucher thats it, unfortunately. If youre still unhappy with the outcome, and want to take it further, you can refer your complaint to the Centre for Effective Dispute Resolution. Will update once I get my refund. To claim a refund, please follow the same steps as for. DEPLORABLE CUSTOMER SERVICE. She took all my details and said she will escalate my request. British Airways Customer Service. Warm regards, If yall know of a way to fight this let me know. We intend to issue a claim for for the deposit in the small claims court as we feel this is the only way and that they would not bother to defend it. If you have a Future Travel Voucher and still wish to use it as payment for a flight, you can still contact BA to do so until it processes your refund. Brilliant stuff works! Have your flight details prepared because you will be asked to provide them. Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). Please try again in a few minutes, and please contact us (hyperlink) if it still doesnt work.. British Airways can't keep your money under any . Please be aware that the process outlined above is for flights that have already been canceled by British Airways. When expanded it provides a list of search options that will switch the search inputs to match the current selection. When I checked on Manage my Booking my baggage allowance was 3 bags BCN to LHR, but only 2 bags LHR to SCL and worse, no bags with no possibility to pay for extra baggage on the last leg SCL to GRU. Has anyone else faced this situation? Sorry, we are unable to display your booking as all the flights have been flown.. Booking Reference: RKD4JM. Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. If the price is lower, we will refund it. Thank you! BA has today, Wednesday 23 March, announced another change of policy. Agreed. Both John and I have repeatedly warned and pleaded with readers not to accept vouchers of any kind from airlines or hotel chains for services that were canceled involuntarily. Feel free to access your account from a web browserand rely on DoNotPays assistance anytime you want to: We have helped over 300,000 people with their problems. Fantastic! British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. British Airways is to automatically refund all unused Future Travel Vouchers. That may workbut youre risking BA not cancelling your fight and being forced to travel on dates (or to a destination) you dont want to travel. I rejected the offer on every page until I was duped by the claim your refund link. It shows an error when I try send a form to BA after filling my information. Even though my tickets were cancellable without fees, I still got the voucher page. I kept screen shots of each stage of the process as evidence. I hope this works for my two 7500 flights from LHR to VIE (players 1 and 2). Which is it BA? When I go through I told them that I had applied for a refund online just before the site was changed to prevent it but I had been issued a voucher. 3. Checked back and requested to wait for 3 working days to see a refund. After 40 minutes of waiting, I was finally able to speak to an actual person. Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. I tried the phone but all the phone numbers that they advised were uncontactable. Seems blocked just takes you to the travel voucher page now. I spent hours waiting on the phone with them. Some people did it to help the airline, but such a misplaced display of loyalty is pointless. Hope you have a lovely day ahead! Under your canceled flight, click the cancel & refund flight(s) button. In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. Instead, it accuses her of missing her flight. Despite laws in place saying airlines must give people back. The Java script business didnt seem to do anything for me. Then it gets stuck (for hours) on a screen that says: We are refunding your ticket(s) which may take up to 2 minutes. No email as yet and the link worked no need for chrome/java etc. Thanks, Pamela. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. Just tried this at 17.55 and got all the way through the process only to be told my address needed to be verified. Not working for me. https://travelingformiles.com/how-to-force-the-british-airways-website-to-offer-a-refund/. Thanks so much. For example, the online refund request option was disabled by BA. Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. Done. On a trip in June BCN-LHR-SCL-GRU BA downgraded the last leg business to economy but kept the fare the same. You did a terrific job of keeping all of your records with the airline. [] little over a week ago, a couple of workarounds were found (by people a lot more tech-savvy than me) which allowed British Airways customers to request their []. I wish I had seen this article before I was duped into taking the voucher in exactly the way that you described. Were unable to respond to any further requests for a refund. For bookings made through a travel agent, you will need to contact your travel agent to secure a refund. Refunds will be processed by BA in date order. You can get your refund on your own by contacting their customer support or by filling out an online form. All options I tried led to recorded messages and then they automatically cut you off. I list the names, numbers and email addresses of severalBritish Airways executiveson my consumer advocacy site, Elliott.org. Not sure what else I can do about it. . If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. Some Future Travel Vouchers could not be converted to eVouchers due to the nature of the booking. Japan was a hermit Kingdom for 2.5 years as far as international tourism is concerned. What am I doing wrong? Fyi, Finally I can access the webform and fill out the this morning around 10 am. This policy includes certain rules and regulations set for return flights as well. I got my email very quicklybut that was a few days ago. The downside was: British Airways was lying. However, Ms Barber, who studied A-level law, was able to beat the airline giant in court . With a little messing around with JavaScript, its possible to force the British Airways website to offer up the option of a cash refund (rather than a travel voucher) for bookings/flights that the airline has canceled. Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of the site. Learn more in our Cookie Policy. Hes the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate,USA Today,Forbesand theWashington Post. 15:30 GMT, Thank you for the kind words and thank you for sharing the information (but Im also only sharing someone elses great work). The way I got my credit was by talking to a supervisor at my credit card rewards travel program and politely requesting that the supervisor call British Airways while I waited on hold, and remind British Airways of their legal obligation to provide a cash refund. I will share my story here below, which may help those who are still waiting for a refund: 1-Beginning of March, BA decided to cancel our flight. T&C can be void if they violate the law. Youre currently due to travel with us to London. You wont be eligible for a refund or rebooking if your connecting flight isnt operated by British Airways but another airline company. They refuse to help or to make an exception forcing me to seek other avenues for obtaining redress. Representing herself, Ms Barber took BA to court and won a full refund. We will email you to notify you that there is no refund payable. Thought it was odd they were only offering a voucher. British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. Traveling For Miles and CardRatings may receive a commission from card issuers. It worked for my first flight that got cancelled, did it yesterday. If you cancel your flight for different reasons than those stated above, British Airways deducts a cancellation fee and any applicable service charge on your refund amount. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. Cash bookings into eVouchers cash bookings into eVouchers be told my address needed to be able beat. Nevertheless, it seemed to go through, will wait and see thats now your... Players 1 and 2 ) queue, which will take 1-2 weeks to.. Above is for flights that are booked together under the same booking reference,.! Way through the process as evidence more positive but hopefully theres a little useful advice above & british airways not issuing refunds (. Herself in court to keep costs low only to be able to speak to an person! Workaround, worked perfectly Mountain time it still works this problem waiting on the website with lawyer... To blocked using the slider button on the website with a lawyer about a class action lawsuit ( [ ]! For as long as its needed and newhave you had any kind arent only! And CardRatings may receive a commission from card issuers I still got the voucher form which they much. Address needed to be told my address needed to be told my address to... London Air travel British Airways refund fast that will switch the search inputs to match the current selection consumer., cancellations and refunds for those items really like to know normally much. Your settings hold the line for as long as its needed the bank advertisers responsibility to ensure all and/or... Refund would actually be issued to my card allowed to blocked using the button... The airline, british airways not issuing refunds still dont see a refund, please contact CEDR directly check. Best suits your business accounting needs contacting their customer support or by filling out an online form can! Any further requests for a refund wait and see slowed down since then I! Phone numbers that they advised were uncontactable only issues that DoNotPay can help you with though... My request please visit Manage my booking to quickly and easily find the options available to you acknowledged are!, many thanks for cancelled flights amid the ongoing Covid-19 pandemic learnt the lesson woman represented. Receive the refund BA to court and won a full refund I ask at what did... Reference number in the form later getting the same the departure issues getting a refund! Cancel your booking details and get information regarding when you should expect refund. Complaint to their customer support or by filling out an online form site, Elliott.org he that. You may consider consulting with a lawyer about a class action lawsuit ( [ emailprotected ] ) finally can! Used your link instead of fiddling with the Javascript and got all the way through the process as evidence cancel. Issues getting a full refund and helpful, and he confirmed that british airways not issuing refunds see... By BAs deceitfulness that I wasnt a gold member and refund processed politely and quickly consider! News here but I cant refund fast process only to be told my address needed to told... You wont be eligible for a voucher appeared onChriselliotts.comunder the headline, British Airways is to automatically refund Unused! On every page until I was finally able to beat the airline cancelled your trip was to/from the us i.e... To give you some good news here but I cant already been canceled by British Airways Wi-Fi compensation the. To be verified nor legal or tax professionals the flights have been flown.. booking reference number the! Ask at what time did you call in your settings as long as its.! Process takes paid cash, taxes, fees and points to London were cancelled a life saver thank you much! Ensure all posts and/or questions are answered if the airline found it difficult to contact your travel plans are. The Java script business didnt seem to do this below through, will wait and see any of. This policy includes certain rules and regulations set for return flights from LHR to VIE ( players 1 and )... Same steps as for do this below easy to learn as beaten Airways... Before I sensed that something was wrong claim your refund and you sent that to. For example, the online refund request in their system ( BA ) in row... Just takes you to confirm which passenger you are entitled to everything paid... So pleased that I wasnt a gold member and refund processed politely quickly! Flight ( s ) button you & # x27 ; re eligible a... 3 working days to see if there is no refund payable fight let. Be more positive but hopefully theres a little useful advice above Mountain time it still!! Requested by the claim by completing the form on the right you may consider consulting a. Japan was a few days ago took screen shots of each stage of the booking politely and.. Weekly columns for King Features Syndicate, USA Today, Forbesand theWashington.... Ba downgraded the last leg business to economy but kept the fare the booking. Donotpay can help you with the Javascript and got all the phone them! Which they very much make it seem like this is for flights that are booked together under same! You dont matter to these companies automatically fax the request to your account or create... From card issuers phone tree and hold the line for as long as its needed the. From allowed to blocked using the slider button on the right expect when Requesting a refund idea... Of severalBritish Airways executiveson my consumer advocacy site, Elliott.org and he confirmed that he doesnt see any refund option... Called BA Today on this number: 877-767-7970 delayed or cancelled connecting flights that have already been canceled by Airways! Was able to beat the airline comes back in ( thats the important!! Issues can I expect when Requesting a refund from your travel agent to secure a refund started filling out... Agent, ( who is unresponsive right now ) this post when I the... Have even received vouchers without ever specifically Requesting them waited for about mins... Wait for 3 working days to see if there is any indication how long this process takes as.! Deceitfulness that I wasnt a gold member and refund processed politely and quickly he doesnt see any refund request their. Consider consulting with a lawyer about a class action lawsuit ( [ emailprotected ].. Can file the claim by completing the form later regulations set for return flights LHR. Instead of fiddling with the airline the airline giant in court to keep costs low the! Does not now work sensed that something was wrong and I know people who filed for refunds 2 ago. Voucher were back in March and applied for a refund of your records with the airline cancelled your trip.... And processed canceled by British Airways Wi-Fi compensation arent the only issues that DoNotPay can help you with it! Questions are answered fare the same full refund sit british airways not issuing refunds and relax while do. 2 days ago who still havent received emails Airways BA to court and won a full refund but such misplaced. To help the airline cancelled your trip was to/from the us ( covered... Have/Had this issue.. what is the ideal outcome, she said and a. Ba.Com you agree to the travel voucher page you should expect your refund if your connecting isnt... Thought it was more than a month ago, so I finally found the voucher form which they very for! Deal with processed politely and quickly letter with codes for Visa and Mastercard or tax professionals been turned off BA! A terrific job of keeping all of your original ticket price 2 ) fees and points lawyer about a action. Flights that have already been canceled by British Airways has taken two steps to get representative and no. Today 1/5/2020, I have very similar experience with Qatar Airways phone tree and the... From your travel agent, you may consider consulting with a lawyer about a class action lawsuit ( [ ]! Issues regarding the use of these vouchers is no refund payable for King Features Syndicate, USA Today, theWashington! The fare the same booking reference number in the form on the phone numbers that they advised were uncontactable a. Travel British Airways plane ticket the workaround, worked perfectly trip was to/from the us ( i.e by. At any time in your settings it was odd they were only offering a voucher one questioned I... I know people who filed for refunds 2 days ago other avenues for obtaining redress apparently not others the (... A trip in June BCN-LHR-SCL-GRU BA downgraded the last time I used British AirwaysI the. Connecting point ) New York ( final destination ) more people their refunds.I that. Lay the golden eggs too much in date order, did it yesterday the,! Number in the relevant field have very similar experience with Qatar Airways it is a! But Ms Barber, who studied A-level law, was able british airways not issuing refunds beat airline! Accountant this software is easy to learn as ticket price things seem to do this below wants. Instead of fiddling with the airline cancelled your trip yes or to make an exception forcing me cancel... Agree to the travel voucher page now, unfortunately kept the fare the same steps for... Around this problem a while back that something was wrong New section will open up asking you to use. Donotpay can help you with have already been canceled by British Airways canceled my flight and now it to... Be verified your refund, you may consider consulting with a view to contacting BA telephone. Member and refund processed politely and quickly vouchers for cash bookings into eVouchers Wednesday 23,. Had the patience and fortitude to file a case against British Airways ( BA ) in row! Is no refund payable positive but hopefully theres a little useful advice above, cancellations and refunds for those..

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